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Cancellation and exchange are acceptable only BEFORE we pack up the items and a 15% cancellation fee will be deducted for canceling each order. Once we ship, all sales are final.

If you would like to cancel a pre-order item before it arrives or restocks, a 15% cancellation fee will also be deducted.

We will only refund the full amount if the item is out of stock in our store.

No returns or exchanges are allowed if the clothes does not fit or the item does not meet your expectations. Therefore, we highly recommend you consult with us via WeChat for the right size or any concerns before placing the order.